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SRM Worldwide School of Business Management is committed
to train technologists and professionals
to support the industrialization and Economic Development of India.
         
 
  Retail Management  
  Service Management  
  Pharmaceutical Management  
  Capital Management  
     
       
         
   
 

Our training is practical, flexible and self paced.  It is based on the job.   We have found a need to tailor our materials towards our trainees need and our employers wants.

SRM WORLDWIDE School of Business Management has found that the best way ahead in training is to create a working partnership with the trainee, in-house and workplace trainer and assessor and the employer.  We encouraged communication between all the parties.
 
     
 
 

SERVICE MANAGEMENT CERTIFICATE/DIPLOMA PROGRAMS

 

The Program

This is an intensive Training Program, designed for the Service Management Disciplines.  The course is based upon the best practice for Service Support and Service Delivery.  We offer delegates knowledge, experience and techniques to ready them for their qualifications. This Training and qualification will assist in enabling the students to offer a significant and effective contribution in implementing Service Management within their organizations.

The Scope

As per the Planning Commission estimates, more than 70% of the jobs to be created in the next ten years will be in the service sectors.  The service sector not only emphasis on domain knowledge but also on soft skills and personality development.  These two things must move in tandem for ensuring the long term success.  There are emerging service sectors like Retail, Aviation, Tourism, hospitality and capital (share) market besides BPO, IT and IT Enabled Services, where growth momentum gathered pace now leading to huge employment opportunities for people across the country. 

 

Program   Eligibility   Program Duration


Certificate in Service Management

Diploma in Service Management        

 

12 Passed

Graduate

 

1Year/1000 hrs

6months/600hrs

 

“We will be very happy to speak with you in person if you have any questions or want to discuss any aspect further. We look forward to hearing from you.

   
 
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SRM WORLDWIDE- The Group is involved in business as diverse as Software & Web Solutions, Education, HR Management, Event Management and Real Estates.  Dynamism and Evolution are what drive The Group's Enterprise.
 
     
 
 
 
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